Terms & Conditions

  1. About Palettblad.com
  • The company's postal address is Palettblad.com, Box 2323, 10318 Stockholm, Sweden.
  • If you wish to get in touch with us, send an email to [email protected] with your case and we will get back to you shortly.
  1. Ordering
  • When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.
  • If there is any error in the order confirmation, you must contact us immediately via e-mail to [email protected]
  1. Prices
  • We reserve the right to change prices due to changes in prices from suppliers, printing errors in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.
  1. Right of withdrawal
  • When purchasing goods on the website, you as a customer have a 14-day right of withdrawal that applies from the time you have received an item that you have ordered.
  • The message should be sent to us [email protected] In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.
  • You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.
  • On the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product when used or damaged product.
  1. Complaints
  • We inspect all products before they are sent to you. Should the product still be damaged or incorrectly shipped when it arrives, we undertake to rectify the error free of charge.
  • The complaint must be sent immediately after the defect has been discovered.
  • Any errors and defects must always be reported to [email protected] where you enter your name, address, e-mail address, order number and a description of the error.
  1. Limitation of liability
  • We take no responsibility for indirect damages that may occur due to the product.
  • We do not accept responsibility for delays / errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, labor dispute, fire, war, government decision, reduced or no delivery from supplier.
  • Furthermore, no responsibility is taken for any changes to products / product properties that have been changed by the respective supplier and other factors beyond our control.
  1. Product information
  • We reserve the right to make printing errors on this website and the final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.
  1. Information about Cookies
  • According to the Electronic Information Act, visitors to a website must for information purposes be informed that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you are visiting requests to be saved on your computer to provide access to various functions. You can set your browser to automatically reject cookies. 
  1. Privacy Act
  • We do not save your customer information for anything other than completing your order. As a customer, you can always request correction, extracts and that we delete your information from our register.
  1. Amendments to the Terms & Conditions
  • We reserve the right to make changes to the terms at any time.
  1. Dispute and choice of law
  • Disputes concerning the interpretation or application of these terms & conditions shall be interpreted in accordance with Swedish law.